Director of Operations
Lonna specializes in multiple arenas within the healthcare industry to include, management, leadership and administrative responsibilities and ambulatory surgical services. She has spent the last 18 years as a Director of Operations for the largest single-specialty medical group and multi-specialty Ambulatory Surgery Center (ASC)in Idaho. She has experience in both the Centers for Medicare and Medicaid Services (CMS) and Accreditation Association for Ambulatory Healthcare (AAAHC) surveys. Has a combined 30 + years of experience in providing overall support, creating successful processes and providing oversight to successful teams within the healthcare industry. She is passionate about her teams and providers and believes the primary goal of the healthcare is the commitment to delivering high quality surgical and clinical services to ensure a superior patient experience that results in exceptional clinical outcomes.
Lonna is a member of the Idaho Medical Group Management Association (IMGMA), Medical Group Management Association (MGMA), Idaho Ambulatory Surgery Center Association (IASCA), and Ambulatory Surgery Center Association (ASCA). Lonna graduated with a Bachelor’s degree in Business Management with an emphasize on Human Resource Management.