Front Office Manager
Joyce Briseno is the Front Office Manager for Idaho Urologic Institute. She has been in the medical field for 20+ years and began her career as a medical records custodian. After joining Idaho Urologic Institute in Meridian, Joyce went on to become the front office receptionist for our Boise office, a position she held for nearly 10 years. As the lead receptionist in Boise, Joyce gained experience in all facets of the front office position. Knowing the importance of being the first point of contact, she enjoyed welcoming our patients and putting them at ease. Joyce has always loved the one on one, face to face contact with patients throughout her career. Joyce’s philosophy has always been “Our patients are not a number, they are family.” She also embraces this philosophy when it comes to her staff and coworkers. Joyce places an emphasis on open communication and listening to the needs of our patients and their families and is committed to giving our patients the best patient experience possible.